Privacy Policy

Effective Date: 29/05/2024

1. Introduction

Welcome to Ottr Works ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website (www.ottrworks.com) and interact with our Facebook ads.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information from you:

  • Contact Information: Name, email address, phone number.

  • Business Information: Company name, job title, business address.

  • Payment Information: Credit card details, billing address.

  • Usage Information: Information about how you use our website and interact with our Facebook ads.

2.2 Non-Personal Information

We may also collect non-personal information, which cannot be used to identify you. This includes:

  • Browser type and version.

  • Operating system.

  • IP address.

  • Referring site information.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To provide you with video production services and respond to your inquiries.

  • Marketing and Communications: To send you promotional materials, newsletters, and other communications related to our services.

  • Improving Our Website: To analyze and improve the performance and user experience of our website.

  • Payment Processing: To process transactions and manage billing.

4. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, email marketing, and website analytics.

  • Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to law enforcement or other authorities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and track your interaction with our Facebook ads. Cookies are small text files that are stored on your device. You can control the use of cookies through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no security measure is completely foolproof, and we cannot guarantee the absolute security of your information.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You have the right to request correction of any inaccurate or incomplete information.

  • Deletion: You have the right to request the deletion of your personal information.

  • Objection: You have the right to object to the processing of your personal information for marketing purposes.

  • Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at dan@ottrworks.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ottr Works
Email: dan@ottrworks.com
Address: Unit 22 Ergo Business Park, Kelvin Road, Swindon, SN3 3JW